ABOUT CUSTOMER

The customer is a leading and large global diversified natural resources company. Their core business primarily involves producing oil & gas, zinc - lead - silver, copper, iron ore, aluminium and commercial power with units across Asia and Africa.


BUSINESS CHALLENGES

  • Brining different kinds of out sourcing services into a specific categories and sub-categories across business units or organisations for vendors and suppliers
  • Measuring vendor and supplier performance on various parameters manually by validating data from different sources.
  • Comparing the vendor performance, finding out best vendors on a particular service category
  • Validating the compliances against vendors or suppliers on timely basis to take necessary action or decision


SERVICES OFFERED

EnWiDTH implemented its VENSCORE application with the following features

  • Dynamic scorecard template design based on service categories
  • Easy to define scoring criteria for different KPIs of scorecards
  • Able to define the user input types to measure the scoring
  • Based on importance or priority, the weightage of various parameters can be defined
  • It comes with various analytic capabilities which helps us in raking vendor performance
  • Scoring can be used for new business PQ with best performers
  • Development of low scoring vendors and motivating them for higher performance and benchmarking with others
  • Real time integration with SAP for mapping contract information and vendor performance
  • Self managed Admin Portal to define Roles, Accessibility, New Categories, Basic Vendor management and Contract life cycle


ACCOMPLISHMENTS

By Implementing Venscore , Enwidth helped the customer achieve the following

  • Timely updates to the management and concerned teams on Vendors performance
  • Inform vendors to take corrective actions based on their lower ratings
  • More accountability from Vendors ensuring better quality of supplies and services
  • Reduced cost as a result of effective controls
  • Single dashboard across multiple business Units
  • Role based access control restricting users to their concerned Business Unit and Department

VenScore - A Vendor Scorecard Application

EnWiDTHs’ VenScore is a highly configurable Vendor Scorecard Application which helps organizations identify which vendors deliver the best value...