ABOUT CUSTOMER

The customer is a leading and large global diversified natural resources company. Their core business primarily involves producing oil & gas, zinc - lead - silver, copper, iron ore, aluminium and commercial power with units across Asia and Africa.

BUSINESS CHALLENGES

• Brining different kinds of out sourcing services into a specific categories and sub-categories across business units or organisations for vendors and suppliers
• Measuring vendor and supplier performance on various parameters manually by validating data from different sources.
• Comparing the vendor performance, finding out best vendors on a particular service category
• Validating the compliances against vendors or suppliers on timely basis to take necessary action or decision

SERVICES OFFERED

EnWiDTH implemented its VENSCORE application with the following features

• Dynamic scorecard template design based on service categories
• Easy to define scoring criteria for different KPIs of scorecards
• Able to define the user input types to measure the scoring
• Based on importance or priority, the weightage of various parameters can be defined
• It comes with various analytic capabilities which helps us in raking vendor performance
• Scoring can be used for new business PQ with best performers
• Development of low scoring vendors and motivating them for higher performance and benchmarking with others
• Real time integration with SAP for mapping contract information and vendor performance
• Self managed Admin Portal to define Roles, Accessibility, New Categories, Basic Vendor management and Contract life cycle

ACCOMPLISHMENTS

By Implementing Venscore , Enwidth helped the customer achieve the following

• Timely updates to the management and concerned teams on Vendors performance
• Inform vendors to take corrective actions based on their lower ratings
• More accountability from Vendors ensuring better quality of supplies and services
• Reduced cost as a result of effective controls
• Single dashboard across multiple business Units
• Role based access control restricting users to their concerned Business Unit and Department